Returns Policy

30-day returns

Most parts may be returned within 30 days of delivery in new, uninstalled, original-packaging condition. A restocking fee may apply.

Electrical parts (control modules, igniters, valves) that show signs of installation, special-order parts, and clearance items.

If a part arrives damaged or fails on first use, contact us within 7 days for a replacement at no charge.

Open your order page and use the "Request return" link, or email returns@firefix.example with your order number.